Welcome to Shay & Blue

SHIPPING & RETURNS

 


Shipping Within The UK

Our UK service is a reliable, trackable next-day Interlink Express delivery service.

All UK orders  -  With Our Compliments

Orders are dispatched within two working days and should be with you two to four working days from the time of your order.

Track the delivery status of your package at
interlinkexpress.com

 


Shipping Overseas - Outside The UK

We can ship to most countries overseas, usually via a delivery service provided by TNT.

Worldwide Shipping Flat Fee  -  £10

If you would like to see the Worldwide Shipping Fee, or any of our products' prices in $ US Dollars or in € Euros, then please select the relevant currency from the dropdown menu on our website.

We ship to most territories in North America, Central and South America, Western Europe, Eastern Europe, Middle East, Asia-Pacific - Enter your country at 'Checkout' to verify exact delivery status. Also for local internet retailers who are authorised to deliver Shay & Blue in the USA and Australia see here
Worldwide Stockists

Orders are dispatched within two working days. Your delivery date will depend on local courier and customs procedures.

If you have any questions about overseas delivery, please contact us service@shayandblue.com

 


= RETURNS =

At Shay & Blue we want you to be happy with every purchase you make.

We understand that sometimes you may need to return items. In order to help with this, here is our Returns Policy.

Returns within 30 days of purchase – Our products are made with care to the highest standards. In the event that goods are found to be faulty within 30 days of purchase, please return them for a full refund or replacement. Please email us before returning goods:
 service@shayandblue.com

We will then email you a returns authorization number. Return your goods with a note detailing:

Your order number

Your returns authorization number

Ideally, wrap the item(s) securely in original packaging, mark the outside of the package with your returns authorisation number.


Then send the completed package to:

SHAY & BLUE Ltd.

Returns Department

I-Fulfilment

The Runway

Christchurch

BH23 4FL


= CUSTOMER SERVICE =

For any customer service questions, comments or issues, please get in touch with our dedicated service team.

By E-Mail
service@shayandblue.com

By Telephone
0845 548 0113  

Calls from the UK charged at 7p/ minute plus your network access charge